Your customers already know what you should build and say.
Lorefully just gives them a voice.
Lorefully uses AI to transform customer feedback into actionable insights—automatically generating content drafts, feature recommendations, and messaging that speaks your customers' language.
Turn real user intent into content, features, and revenue. Automatically.
Support tickets are noisy. Surveys go stale.
Lorefully captures what your users are really trying to figure out — and automatically turns it into growth assets.
Generate content that converts
SEO-ready content drafts, nurture copy ideas, and user-language snippets
Prioritise based on real user friction
Suggested features, user friction points, and demand signals — structured and summarised.
Build product and brand loyalty faster
Pre-written FAQs, enablement material, onboarding improvements
How it Works
guessing is costly — and your customers already have the answers.
Turn your existing knowledge into instant answers for customers, and structured intelligence for your team.
Step 1: Upload your product knowledge
Owner manuals, installation guides, service docs, FAQ sheets we handle structure and setup.
Step 2: Your customers get instant answers
Each customer gets a unique login to search, ask, and learn, no ticket required.
Step 3: You get structured insights
Lorefully asks them questions in return and transforms both what they ask and how they respond into:
Product feature suggestions
content outlines and FAQa
Messaging snippets in the user's langugae
Reports for product, marketing and CX teams
Why it Matters
Stop guessing. Start hearing.
“We don’t send you analytics. We send you copy, suggestions, and summaries — ready to use.”
| Your Challenge | Lorefully Fixes It |
|---|---|
| “We don’t know what users are really struggling with.” | Every search is logged and analysed. You see real friction. |
| “Support tickets are overwhelming and noisy.” | We filter for patterns — product friction, not IT issues. |
| “Marketing is writing blind.” | User language fuels actual content + enablement. |
| “We’re too slow to hear what customers need.” | Get insights within days of launch — not months. |
AI-Action Output Previews
See exactly what Lorefully delivers, instantly usable, insight-led outputs
Suggested Blog Post:“Top 5 Fixes for [Product Type] Installation Headaches (based on 1,200 customer searches)”Drafted automatically from top user queries.
Feature Suggestion:“32% of users are asking how to adjust calibration manually — add UX toggle or onboarding tip
FAQ Update:“New confusion on power light behaviour, recommended update to FAQ #4.”
Not Another Support Tool — and That’s the Point
Lorefully is built for product, marketing, and CX teams. No IT tickets, no integrations.
Just actionable insight, fast
You already have Zendesk. This isn’t for IT teams.
Traditional help docs may answer questions, but they tell you nothing about what users are struggling with, or what they expected to find.
No intergrations needed
No internal IT load
No new ticket queues
What our customers are saying
“Our roadmap meetings are now built around real user questions, not guesses.”
Head of Product, Automation OEM
"We turned three weeks of content planning into three hours of highly relevant and specific content using Lorefully’s AI drafts"
VP Marketing, Consumer Electronics Brand
“We spotted a hidden product friction point that was costing upsells — within 5 days.”
CX Director, Industrial Tools OEM
Let's make your customers your smartest asset
Set up in <24 hours
Outputs usable content and product signals in realtime as feedback is collected
No IT friction